Earthflora Christmas and Holiday Foliage Includes:
- Commercial and Residential Christmas Trees, Wreaths, and Garlands
- Commercial Panel Trees up to 40' Tall and Giant Wreaths up to 20' Diameter
- Energy Saving LED Trees, Wreaths & Garlands
- Battery-Operated PVC Items
- Custom-Flocking Service with Assortment of Colors
- Commercial & Residential Tree Ornaments
- Mobile Tree Stands
- Glittery Accent Christmas Decor
- Christmas Fruit and Berry Decor
- Christmas Novelties
FAQ’s With Christmas Tree Lighting
What is your
warranty on Pre-lit Christmas Trees and Pre-lit Items?
Construction: Ten Year Warranty on Tree Construction and
Pipe. Repair/replace defective parts only and does not imply entire tree
replacement.
Lights: Limited One Season Warranty on Tree Lights. Burned
out bulbs are not covered under warranty. Christmas lights are intended for
seasonal use only (outdoor lighting with special order). Longer use of lights
during the season (on 24 hours per/day 7 days a week) or beyond Christmas season
will result in shorter life of the lights. LED lights are intended to last
longer than regular mini lights. Standard life for regular mini lights is about
1,500 hours. The life of LED lights are approx. up to 100,000 hours. Therefore
during the first season, defective sections will be repaired or replaced after
inspection. Burned out bulbs are NOT covered under warranty.
White and Flocked Trees: Yellowing will occur after some
time and depends greatly on your use and storage. Heat will accelerate the
yellowing process. It is important to store your tree in dry and cool place. We
do not warrant against yellowing. Earthflora offers a flocking service. Please
contact us for a quote to have your Christmas Trees, Wreaths or Garlands
re-flocked. Trees purchased from only Earthflora can be re-flocked.
Explain the types of
lights Earthflora carries
Earthflora’s Prelit Christmas Trees, Wreaths and Garlands
consist of standard Mini Clear Lights or Multi-Colored Lights, Clear Always-Lit
Lights, or Warm-White LED Lights, and Battery Operated Lights. 50 Count LED
light strands are also available for purchase.
What should I do if
my Christmas Tree has a strand of lights out?
Know what type of lights are on your tree. Replacements
lights are available for LED lights. However, if they are regular, standard
mini-lights then follow up by:
1. Check the cord of your Christmas tree to make sure it’s
plugged in properly. Also if you have a tree with multiple sections, check that
each section is plugged into the next section correctly.
2. Look at the strand of lights that our out. Check each
bulb to make sure it’s not loose, broken or black colored. Many lights will not
operate properly if even one bulb is loose.
3. Tighten any loose bulbs. Copper wire outside the bulb
should be aligned with the metal part. Check to make sure it is intact. The bulb
should fit securely in the receptacle. If the bulb does not hit the metal wiring
on one or both sides inside the sock it will not light properly. DO NOT PULL
ON OR STRETCH THE ELECTRICAL CORD OR IT CAN CAUSE PERMANENT DAMAGE TO THE INSIDE
WIRES. LIKE ANY ELECTRICAL CORD, HANDLE WITH CARE!! READ SET UP INSTRUCTIONS.
4. Replace any bulbs that are damaged or don't look like
the others. Replacement bulbs and fuses are included with tree purchase.
5. After inspecting the bulbs, replace the fuse in the plug
outlet area. A blown out fuse is hard to detect until you open the case and look
at it. Most strands come with two fuses.
6. Refer to our light tester to find the individual bulb
that is burnt out. Follow the instructions on the light tester. The tester will
help locate the faulty bulb.*Our Pre-lit Christmas items come with a bag of
replacement bulbs and replacement fuses. Use the replacement bulbs to fix any
bulbs that are burned out.*Power strips are recommended for areas requiring use
of more power.
Is lighting UL
approved?
Earthflora's Christmas Trees, Wreaths and Garlands are all
UL Approved. UL, also known as Underwrite Laboratories regulates lighting rules
and safety. CSA or Canadian Standards Association is a separate association with
their own guidelines. Lighting certification can also be available upon request
with CSA standards. Please contact us for further information.
What kind of power
does the Christmas use?
Christmas trees are sold in the USA use 120V. Each regular
mini-light bulb is 2.5v. or .0034 amp/bulb with a standard mini light. LED
lights use .0004 amps/bulb.
What is the best way
to store my Christmas tree?
Carefully Store your tree in its original box, bag, or
container to protect it from damage, dampness, dust, dirt, or being crushed.
Store your tree in a dry and cool place. Avoid extreme heat over 100 F,
freezing, or dampness that may cause damage to wiring.
Do you sell
replacement lights?
Earthflora now carries 50 strand LED T5 and 5mm light bulbs
in unsealed and sealed construction. Our light strands are UL approved. We also
carry CSA approved LED light strands.
Is it okay to use
your Prelit Christmas Trees outdoors?
Before purchasing a Christmas tree, inform Earthflora's
salesperson of your specific use such as installed Indoors, Seasonal vs
Year-Round or Outdoors: Check type of lighting is on the tree first. Sealed
bulbs work best if tree will be installed outdoors for long periods of time.
What does full wave
mean?
Full wave refers to current flowing 100% in an AC Cycle.
LED Christmas lights are considered “full wave or fully rectified” with less
flickering of the light. Although it's still flickering, it can only be seen
with the naked eye.
What does Warm White
LED mean?
White color varies when it comes to LED light bulbs. It's
important to understand what you are purchasing. Our LED lights are “warm
white”. This means they give off a slight yellow color tone rather than the blue
tone. Warm White LED's are similar to the color tones used in regular mini
incandescent lights.
Are Christmas Trees,
Wreaths and Garlands Fire Retardant?
Any Christmas items including Trees, Wreaths and Garlands
with PVC material is high quality PVC and Fire Retardant.
How Are Christmas
Trees Measured?
Earthflora’s Christmas trees are measured from the bottom
of the base or stand to the top tip of the tree from end to end shaped out. The
diameter or width is measured from the widest part of foliage on the tree from
one tip end to end of tip on opposite side.
How Wreaths
Measured? Garlands?
Wreaths are measured by outside diameter from tip to tip.
Garlands are measured by length and width from tip to tip.